Diya Patel

18

I worked with Wayne Britt to get my renter's insurance, and I have never received better customer service in my life. The office is always accessible over phone, and Mr. Britt was extremely responsive over email. He took care of my policy transitions and extensions, and answered all my questions clearly and quickly. He went out of his way to maximize the value of my insurance plan, which I didn't think to check myself. When my apartment caused last minute issues with the type of renter's insurance coverage, Mr. Britt immediately fixed and updated the entire contract the same day I contacted him. I would highly recommend this office because of their excellent customer service and quality work, as well as unbeatable prices.

Robin Barrett

2

Wayne Britt is knowledgeable, responsive, cares about his customers and a pleasure to work with! I would definitely recommend Pam Herndon - State Farm Insurance Agent.

Cara Nance

Pam's team is top notch, Mackenzie in particular. Each time I have a question or need to update my information, Mackenzie follows up in a timely, thorough, and caring manner. At the age of 44, I dissolved my relationship with the insurance provider I had in place since I was 16 years old because I no longer wanted to have an insurance provider who I couldn't see face to face. Many thanks for all y'all do, Pam Herndon State Farm Team!

Sweet O'Malley

2

I talked to a person right away! MacKenzie was so helpful, professional, and sweet when I asked about a rental car policy!

Maychelle Sansait

3

BIG! shout out to DANNY for exceptional customer support. He really went above and beyond, ensuring all my concerns are heard and addressed. I appreciate everything you do.

Gretchen Erdmann

4

Danny was super helpful in getting my renters insurance figured out quickly!

Beverly Davis

Always very helpful. I’m so glad I have my insurance with Pam Herndon of State Farm

Rog Desai

All agents working for insurance company are polite, curteous and do the basics well. But when you see someone going above and beyond to resolve an issue and not giving up, you say "wow" - I am glad I have someone on my side to make my insurance experience amazing. Mackenzie is one of those amazing person who helped resolve an issue with underwriters with her perseverance, organized, and firm approach solving the issue point by point and working with client (me) informing of status in transparent way and what would help to resolve the issue. We worked as a team and resolve the issue with underwriters who mistakenly rejected one of the policy based on misinformation. Thank you Mackenzie. I truly appreciate your help.

	Closed
	09:00AM-05:00PM
	09:00AM-05:00PM
	09:00AM-05:00PM
	09:00AM-05:00PM
	09:00AM-05:00PM

Chapel Hill, NC

Pam Herndon

1991